Returns & Exchanges

At Www, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day window for returns of unused or gently used products. Our goal is to ensure your skincare and makeup routine is perfect, providing a seamless exchange process if a product doesn't meet your expectations.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking number handy; your refund will be processed within 5-7 business days of receipt.